Wellbeing Support and Useful Links

Helpline Supporting People's Mental Health:







Local NHS Trust, Cheshire and Wirral Partnership (CWP), has a mental health helpline.

Open 24 hours a day, seven-days a week, it is open to people of all ages including children and young people who need urgent mental health support. The helpline is  0800 145 6485.

What to do if you need  urgent mental health help:

  • Please call 0800 145 6485 and our dedicated local NHS staff will support you to access the help you  need 
  • The helpline is open 24 hours a day, seven days a week and is open to people of all ages – including children and young people  
  • The helpline is now the first port of call for mental health help – it is operated by people in your local area who will know how best to support you. If you call NHS 111 you may have to wait longer for help and will be re-directed to this local service 
  • Please note, A&E and 999 are not the best places to get help for the majority of mental health problems 
  • You should still call 999 or go to A&E if you have an immediate, life-threatening emergency requiring mental or physical health assistance  
  • For non-urgent help and general wellbeing advice, the CWP website contains information and links to resources to support people with anxiety, low mood, and worries www.cwp.nhs.uk  
  • For children and young people there is also a dedicated website MyMind.org.uk  


Chat Health is a Starting Well Text Message service for Parents and Young People. This is not a 24-hour service, but there is a structure in place that ensures any messages get a response in a timely manner.  

Please be aware there is a different number for young people.